Owner Portal Manual

Owner Portal features

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The owner portal is a secure online platform that allows you to access your unit details, manage your bookings, and more. The level of access depends on what your property manager has enabled for you.

You can access your owner portal by going to: https://owners.ciirus.com/

Key features

Here is an overview of the modules and features included in the owner portal:

  1. At a Glance Dashboard: This module provides a high-level overview of the activity in your unit, such as upcoming arrivals and departures.
  2. Unit Details: This module allows you to view unit details, such as the unit's address, unit type and coordinate codes. You can also create and track maintenance requests in this module.
  3. Reservations Manager: This module allows you to create and manage reservations. You can create owner guest or owner staying reservation types and see the availability calendar.
  4. Quotes: This module allows you to create and send quotes to potential renters. Quotes are generated using the rates that have been configured in the owner's portal.
  5. Owner Statement: This module allows you to view finalized monthly/annual statements. Statements show the income and expenses for the unit. Statements are only visible in the owner portal once they have been finalized by the property manager.
  6. User Details: This module allows you to manage your profile and portal settings. You can change your password, email address, and contact information in this module.

Please keep in mind, the level of access depends on what the property manager has set for you. If you can't see a specific page or feature, please contact your property manager.

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